Creating Effective Voice Recognition
- What returns will your speech recognition project yield?
- Are you aware of potential hidden costs?
- Do you have the resources to make the project successful?
Voice and Speech Recognition Consulting Services
Crimsonet is a one-stop service house for the development and integration of voice recognition software, providing high-quality voice recognition project management and consulting that is sure to bring high returns to your business. Beginning with careful ROI analysis, Crimsonet’s prompt and effective execution ensures that every voice recognition project will pay off. Whether improving upon an existing IVR system or beginning from the ground up, Crimsonet assures that analysis and implementation are geared towards reaching the company goals. Thus, with the performance of extensive pre-development analysis, Crimsonet protects business investments in speech recognition and eliminates potential risks that may arise.
Based on the pre-development analysis, Crimsonet can forecast the cost of deployment, eliminate the majority of hidden costs and ensure that a realistic budget is allocated. In addition, Crimsonet will define project success measures, establish milestones, set schedules, supervise system implementation, and ensure that existing infrastructures are conserved and improved upon in order to lower costs. The company’s specialized philosophy of speech recognition software development ensures that systems are attuned to people’s commands as they are naturally speaking. In this way, Crimsonet goes above and beyond to maximize returns and lower risks with the best in customized voice recognition software management.
Extensive Software Development Experience
With a strong background in research and development and the deployment of mission critical systems, as well as extensive managerial experience, the depth and breadth of Crimsonet’s industry knowledge will allow you to transform your business objectives into a reality. From text to speech software, to DTMF/Speech migration, to voice recognition applications, Crimsonet is here to guide and advise your business in any and all speech recognition projects. The company’s high-level business skill ensures strong ROI for your company, as well as timely project delivery, a secure and accurate budget, and business agility. Integration with your existing infrastructure guarantees a productive and efficient solution with lower development costs.
Based on such invaluable industry experience, Crimsonet knows that the key to successful IVR project deployment is the establishment of clear and measurable business goals and careful strategic planning. In focusing on business goals rather than just technological development, companies will see greater ROIs and receive returns more quickly. Advanced strategic planning ensures that deployment occurs smoothly and securely, with no unpleasant surprises. With Crimsonet’s project planning process, businesses can avoid hidden costs, establish and recognize clear milestones, ensure solid deliverables, and enact methodical reality checks to verify that business goals are always being met.
The Importance of User-Friendly Speech Recognition
Over and above business goals, companies must be sure to create the best possible IVR user experience. Customized voice recognition software should be able to detect the user’s meaning when they are naturally speaking. Whether developing a text to speech application, building an IVR infrastructure, or reformulating the automated system of a call center, user satisfaction is absolutely critical in the voice recognition industry. Weak script development results in diminished customer satisfaction and increases the likelihood that users will transfer to a customer service agent or abandon the call. Similarly, poor integration with the existing infrastructure can create redundancy. Poorly integrated speech recognition software can easily lower client satisfaction if the system collects information that is subsequently requested by an agent again. Consider the weight given to graphical user interfaces. People will not tolerate an unsightly interface – why should they tolerate a bad voice interface?
Benefits of Customized Voice Recognition Software Systems
For this reason, it is advantageous to adopt voice recognition software that does not operate within rigid command confines, but can understand the commands of a person that is naturally speaking. Crimsonet has the know-how to ensure not only that speech recognition software will decrease costs for your business, but furthermore that it will create a more pleasant user experience and higher customer satisfaction. The benefits are plentiful. Just imagine a virtual voice-activated system that users can contact 24/7 to book appointments, receive instructions and access up-to-date information. This is how much more quickly and efficiently work can be accomplished with voice recognition software. The key is to transform tedious and labor-intensive business operations to a fast, natural and productive process using voice and speech recognition. But the greatest benefit to any business is the ROI of natural voice recognition software implementation. With increased efficiency, productivity, and user satisfaction, Crimsonet always assures that your speech recognition project is a success.